Friday, 05 March 2021 09:10

PIEPS Announces Voluntary Product Correction Programme for its DSP Avalanche Transceivers

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PIEPS starts voluntary product improvement measure with a new carrying system for avalanche transceivers DSP PRO, DSP PRO ICE and DSP SPORT

 For PIEPS, product safety and trust in its backcountry products have absolute priority. In order to make the slide switch and the locking mechanism even more secure, PIEPS has developed a new hard case carrying system for all avalanche transceivers of the DSP series DSP PRO, DSP PRO ICE and DSP SPORT . All customers are called upon to stop using devices of the DSP series with immediate effect and to contact PIEPS in order to receive a new hard case carrying system for their device.

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PIEPS has received inquiries about the DSP PRO, DSP PRO ICE and DSP SPORT avalanche transceivers. These models all have the same slide switch and locking mechanism to switch the device to transmit mode. These inquiries are related to two avalanche accidents in 2017 and spring 2020. After these accidents, allegations were made that the slide switch and the locking mechanism of the DSP PRO and the DSP SPORT did not withstand the stresses of the avalanches. Subsequent investigations have shown, however, that the slide switch and lock of the DSP PRO, the DSP PRO ICE and the DSP SPORT meet all applicable safety standards.

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For PIEPS, product safety and the trust of customers in its backcountry products enjoy absolute priority. The company has therefore decided to undertake a voluntary product improvement measure. The R&D team has developed a new hard case carrying system for all DSP series avalanche transceivers to make the slide switch and the locking mechanism of its DSP series avalanche transceivers even more secure. The design of the new hard case carrying system ensures that the DPS PRO, DSP PRO ICE and DSP SPORT avalanche transceivers remain securely locked in the "SEND" position during use. The new hard case carrying system replaces the neoprene carrying system that was previously supplied with the DSP devices. The neoprene carrying system supplied with the avalanche transceivers of the DSP series should no longer be used. The affected DSP devices were manufactured between 2013 and 2020.

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All customers are therefore called upon to stop using devices of the DSP series with immediate effect and to contact PIEPS in order to receive the new hard case carrying system. Avalanche transceivers of the DSP series should only be used with the new hard case carrying system. This voluntary product improvement measure by PIEPS only affects the avalanche transceivers DSP PRO, DSP PRO ICE and DSP SPORT. The voluntary product improvement measure does not affect any other avalanche transceivers or PIEPS products. PIEPS continues to strongly recommend its customers to strictly follow all safety instructions for PIEPS avalanche protection equipment. This also includes a careful safety and function check before each use.

Further information is available at PIEPS DSP - voluntary product improvement measure - DSP-Info or via This email address is being protected from spambots. You need JavaScript enabled to view it.